FAQ

What can I expect?
You can expect consistent dedication to excellent quality combined with timely delivery, respectful maintenance of confidentiality, and personalized attention.

What do you mean by personalized attention?
This means we will consult with you, understand your business objectives, and do what it takes to get the job done.

How do we transmit work?
Work is uploaded using our secure service at the SUBMIT FILES tab, but you can also transmit via USPS mail, fax, FedEx, or UPS.

I don’t like to put my credit card number on the Internet.
Your QuickBooks invoice will have an option to pay by MasterCard or Visa, but we also take payment by check .

How do I use your toll-free dictation line?
Just call us. We’ll give you a toll-free telephone number and an ID number. You can dictate whenever you wish – day or night.